Furnace Repair in Livonia, MI

The state government has issued a “shelter in place” ordinance as well as work and travel restrictions to slow the spread of the COVID-19 coronavirus. Under these orders, “essential services” have been permitted to remain open.Businesses that provide/supply essential businesses and homes with the support or supplies necessary to operate have also been permitted to remain open.

Ehlers Heating and Air Conditioning will remain open with limited staff during this time to serve the needs of our customers.

Based on the definitions contained in the guidance from the state of Michigan, the activities conducted by heating and cooling installation and service are “essential” and are collectively, a critical infrastructure industry. The continued operation of our business is viewed as “essential” and necessary to perform our role in supporting the residential and commercial markets.

As the global community responds to the coronavirus outbreak, please be assured that Ehlers has company-wide safety measures to protect our customers as well as our team members. Our team is communicating daily to assess and address the evolving requirements of this situation and the specific needs of our customers and team members.

The health and well-being of our customers, team members, and communities is our top priority. We understand the concern and uncertainty surrounding the coronavirus (COVID-19) and are committed to being responsive to the needs of our customers and employees as the situation evolves.

As a company that is based on service to your home or business, we are asking customers that require on-site service if anyone in their home has or has had symptoms that the CDC has identified as being related to the virus. Symptoms may include fever, cough, or shortness of breath within the last 14 days. We appreciate your honesty and assistance as we do our part in helping to end this outbreak.

WHAT WE’RE DOING TO KEEP YOU SAFE

As always, our team members are ready to respond to your questions. However, we are taking the following precautions to ensure our and your health and well-being: Wearing nitrile gloves to prevent hand contact with your home’s surfaces; Wiping down areas where work is done, applying the recommended social distancing of six feet from others to prevent person-to-person transmission.

PROTECTING OUR EMPLOYEES

To protect employees, Ehlers Heating & Air Conditioning is taking the following measures: Canceling non-essential travel, utilizing technology for group meetings and canceling any planned gatherings; Reinforcing good hygiene practices such as frequent hand washing, and asking customers who are feeling ill and have an appointment to please contact us at 1.248.442.8500 to reschedule.

*Please note the 6 ft social distancing is mandatory. Technicians will not be required to complete the work if this is ignored.

Please stay safe and healthy!

-The Ehlers Family